FAQ

Shipping Rate 

Flat rate shipping is calculated at checkout based on your order. Free shipping is available on orders over $100 and for local pick up in Dartmouth, N.S. You will be contacted when your order is ready for pickup.

Turn Around Time

Our goal is to have your product in the mail within 1- 3 business days of you placing your order. 

Return Policy

We do not offer refunds but we can do an exchange or store credit. The shipping costs for returns are the responsibility of the customer unless you are returning due to error on our part then we will cover the cost. 

Please email riseup.shinebright.ca@gmail.com to process a return within one week of receiving the item. If it is beyond the week it can not be returned. The item must be unwashed and unworn. 

Washing Instructions

Just like any item of clothing the more gentle care you take of your item the longer it will last. For best care wash inside out. Dryer is ok on low heat. Crews are preshrunk. Wash tie dye items on their own for a few washes as colors may continue to bleed. 

Please refer to the sizing chart before ordering :)

Contact riseup.shinebright.ca@gmail.com with any questions!  

Environmental Impact

Sustainability is really important to us therefore you won't see any excess packaging with your products. We are excited to be using compostable &/or recyclable shipping bags.